Before
Confirm price, scope, cancellation, information use, and the practitioner's claimed qualifications.
Standards for readers and their clients
These standards cover service scope, fees, privacy, qualification claims, and referral, and help the public decide whether a service is suitable.
Six things to explain before a reading
These requirements apply to association members, course practice, and services using an association credential.
- 01
State the scope
Before beginning, explain the service, duration, fee, method, and topics it will not address.
- 02
Obtain informed consent
The person can understand the process, decline questions, stop, and decide whether materials are retained.
- 03
Avoid absolute and fear-based claims
Do not use inevitable disaster, curses, a single outcome, or fixed fate to compel purchase or obedience.
- 04
Minimise records
Retain only necessary data, state its use and period, and do not publish cases without consent.
- 05
Describe qualifications accurately
Do not present association courses or credentials as government licences, medical qualifications, or regulated professional status.
- 06
Know when to stop and refer
Where safety, health, legal, financial, or serious psychological risk appears, stop acting outside scope and suggest appropriate support.
Clients can protect themselves at three stages
Clarify the terms before a reading, retain the right to decline during it, and manage your information afterwards.
During
Ask for the basis, decline topics, disagree with an interpretation, and stop at any time.
After
Request deletion, refuse case publication, and independently verify information affecting real decisions.